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ITIL® and IT Framework Blog

Fresh data on who is using what IT frameworks

Admin Pultorak September 23, 2016 agile scrum devops iso 20000 it4it itil lean it leanit

I spoke at AFCOM DataCenterWorld  on Wednesday, September 14, 2016 on, "Best Practices for IT Operations Management: What Works for You?". The topic was the the shift in the nature of IT as we move to cloud, SaaS, Iaas, PaaS, and agile / continuous delivery and service models, visiting established and emerging frameworks that aspire to help us manage through the change, including Agile Scrum®, COBIT®, DevOps, ISO/IEC 20000, IT4IT, ITIL®, and Lean IT®. I used Mentimeter for interactive voting to gather real time input from the audience to gather some first-hand data on who is using which frameworks, and with what results. Here's what...

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AXELOS' ITIL® Practitioner Global Summit is now available online

David Pultorak March 08, 2016 ITIL® Practitioner certification ITIL® Practitioner course ITIL® Practitioner eLearning ITIL® Practitioner information ITIL® Practitioner instructor ITIL® Practitioner online ITIL® Practitioner overview ITIL® Practitioner trainer ITIL® Practitioner training

AXELOS' ITIL® Practitioner Global Summit is now available online

Watch the ITIL® Practitioner Global Summit You must sign up to AXELOS' community to view the videos (it is free).The Summit webinars give an overview of the ITIL® Practitioner qualification and explain how it can help individuals and organizations overcome common IT Service Management (ITSM) challenges. There are four Q&A sessions and any questions that were not answered have been posted on the Global Summit page.Why watch the ITIL® Practitioner Global Summit videos? Gain unique insight into common problems experienced by ITSM professionals across the world and a chance to learn how ITIL Practitioner can help overcome those issues Hear...

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ITIL® Practitioner Global Summit Sessions 1-3

David Pultorak February 25, 2016 itil practitioner itil practitioner certification itil practitioner course itil practitioner courseware itil practitioner elearning itil practitioner instructor powerpoint itil practitioner instructor presentation itil practitioner self-study itil practitioner training modern service management

Note: you must register (it's free and quick) to view the content.  ITIL Practitioner Global Summit Session 1: The value of ITIL® Practitioner This session offers an introduction to ITIL Practitioner and how it complements the existing ITIL certification framework. You’ll learn how the new qualification can be used in a practical, applicable way, empowering individuals to quickly deliver the value of ITIL to their organization. ITIL Practitioner Global Summit Session 2: Transform Knowledge into Practice (Strategy and Design Focus)  This session explains how becoming ITIL Practitioner-certified will help you provide value within your roles and organizations. It will introduce...

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ITIL® Practitioner - get certified, including trainers

Katy Ryan February 24, 2016 itil practitioner itil practitioner certification itil practitioner course itil practitioner courseware itil practitioner elearning itil practitioner instructor powerpoint itil practitioner instructor presentation itil practitioner self-study itil practitioner training

ITIL® Practitioner - get certified, including trainers

Course 55159AC The ITIL® Practitioner Certificate in IT Service Management has just been published on the Courseware Marketplace. It covers the 'how' of adopting and adapting ITIL®, and is meant for everyone who has learned the 'what and why' of ITIL® through course 55011AC The ITIL® Practitioner Certificate in IT Service Management. ITIL® Practitioner is an official ITIL® course with associated official ITIL® book (a hardcopy of which is allowed in the open-book exam) and exam. Besides the student kits offered on Courseware Marketplace, instructor kits are available separately from Pultorak and Associates for teaching the class. Digital courses purchased on Courseware...

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ITIL® Practitioner official book, exam and Pultorak course; launched February 1; Summit February 25

David Pultorak February 08, 2016

ITIL® Practitioner has launched--this new official ITIL® book, exam and Pultorak's courseware, including instructor kits, hardcopy and digital student books, and eLearning and CBT are all released and live now.  You can learn more about Practitioner at the ITIL® Official Site, or view a series of webinars for individual learners, corporate training organizations, and trainers at our YouTube site. Axelos his hosting anITIL Practitioner Global Summit - February 25, 2016 - Starting at 8 AM GMT for EMEA | 10 AM EST for the Americas. You can register here. 

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