The Summit webinars give an overview of the ITIL® Practitioner qualification and explain how it can help individuals and organizations overcome common IT Service Management (ITSM) challenges. There are four Q&A sessions and any questions that were not answered have been posted on the Global Summit page.
Why watch the ITIL® Practitioner Global Summit videos?
- Gain unique insight into common problems experienced by ITSM professionals across the world and a chance to learn how ITIL Practitioner can help overcome those issues
- Hear industry experts explain how ITIL Practitioner enhances their investment in ITIL
- Get an up-close and in-depth look at the latest evolution of ITIL from thought leaders.
You can take this course and exam online; we have everything you need (course--in a variety of formats: eLearning with offline reader capability, CBT that runs on windows, digital eBook (protected PDF) and hardcopy; you'll also need the exam voucher for ExinAnywhere, and the hardcopy ITIL® Practitioner official publication (only the hardcopy is permitted for use in the exam).