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ITIL® and IT Framework Blog

David Pultorak to speak at IASA Oct 9 6PM Seattle, WA on Next Generation IT

David Pultorak January 25, 2016 Modern Service Management

Stay tuned for details.... here is the abstract (below) and information on IASA. Next Generation IT: What Modern Looks Like – The Architect’s Perspective The landscape of IT has changed under our feet over the past few years. What had been a set of bleeding edge pipedreams—the cloud, modern server, network and storage hardware and virtualization capabilities, modern applications and platforms, and work practices—are more and more common and core to what we do and deal with on a daily basis as IT professionals. This will be an interactive session where the Architects in the audience will be asked to...

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Pultorak's ITIL® Foundation course on Microsoft Courseware Library - YouTube

David Pultorak January 25, 2016 IT Infrastructure Library (ITIL)

Five minutes in to this YouTube video you'll get an overview of Pultorak's digital and hardcopy courses on Microsoft Courseware Library. If you are an MCT, you can download for free!

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Official AXELOS ITIL Foundation Exam App

David Pultorak January 25, 2016 IT Infrastructure Library (ITIL)

Download the Official app from AXELOS and TSO, the Official Publisher of ITIL® at https://itunes.apple.com/us/app/official-axelos-itil-foundation/id708292898?mt=8.  Useful in preparing for you ITIL Foundation. While our ITIL Foundation materials provide everything you need to pass the exams, if you have an IOS device (iPhone, iPad, Mac) this is nice to have.

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Axelos town hall Q&A from Fusion 2013

David Pultorak January 25, 2016 IT Infrastructure Library (ITIL)

Many thanks to Mary Jane Prendergast for the link: http://www.servicemanagementfusion.com/~/media/HDIFusion/2013/Files/AXELOS_Town_Hall_QA.pdf

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Modern Service Management - here is what it looks like to me

David Pultorak January 25, 2016 modern service management

David Pultorak, founder and owner of Pultorak and Associates discusses future of service management in the modern era and the direction it's headed.  

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