Pultorak & Associates
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ITIL® training, courseware and consulting for individuals, trainers and organizations

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Pultorak and Associates, established 2001, helps IT professionals, organizations and the providers who serve them get better results through ITIL® consulting, training, and courseware. Purchase self-directed courseware, examination vouchers, and instructor and participant kits online here on our store, or for more information, or to speak to a Pultorak Associate, contact us at +12067291107 or [email protected].


ITIL Practitioner Webinar Laptop

Watch our recordings of webinars about the NEW ITIL® Practitioner!



These events were intended to give instructors detailed information about our ITIL® Practitioner course due in February. If you would like to know more about ITIL® Pracitioner in general, watch recordings of recent webinars on our blog...


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Why Choose Pultorak & Associates?

  • For consulting: field-tested experience and subject matter expertise, hundreds of consulting engagements since 2001 by consultants who have contributed to ITIL/IT service management
  • For training delivery: tens of thousands trained by our worldwide network of engaging, experienced trainers who are also consultants bringing real-world experience to your learners
  • For courseware: a full line of quality, accredited, cost-effective courseware: instructor kits, hardcopy and digital participant kits, computer-based training (CBT) and eLearning

What Our Customers Say...

"I was looking for the best, fastest and most way economic way to achieve ITIL® Expert certification. After trying my first course with Pultorak & Associates, I didn't think twice and decided to go ahead and complete the full track with them, and I did. Besides being professional, helpful, supportive and responsive, I found the Pultorak Team very friendly. Thanks to the Pultorak Team who really helped me earn ITIL® Expert certification in a very short period of time."

- Amir Allam, IT Department Head - McDonald's Egypt

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