Products

MOF 4.0 Publication

• MOF 4.0 Pocket Guide

Posters

• MOF 4.0 Poster, professionally printed 24” x 36”
  
  
• ITIL® V3 Poster, professionally printed 24” x 36”

ITIL® Version 3 Publications

Core Publications

• ITIL® Continual Service Improvement (CSI) Book
• ITIL® V3 Service Design Book
• ITIL® V3 Service Operation Book
• ITIL® V3 Service Strategy Book
• ITIL® V3 Service Transition Book

Complementary Publications

• IT Service Management Based on ITIL® V3 - Pocket Guide (Van Haren) 
• Introduction to the ITIL® Service Lifecycle

ITIL® Version 2 Publications

ITIL® V2 Core Publications

• ITIL® V2 Service Delivery
• ITIL® V2 Service Support

ITIL® V2 Complementary Publications

• ITIL® V2 Pocket Guide, itSMF
• Foundations of IT Service Management:
  Based on ITIL® V2

ITSM Publications with Contributions by
Pultorak & Associates

• MSF, A Pocket Guide
• Implementing Service and Support Management Processes: A Practical Guide
• CIO Wisdom II : More Best Practices
• IT People: Doing More with Less
• High Availability: Design, Techniques and Processes

Courseware

Pultorak & Associates offers training courseware for licensing by other training providers and individuals. Courseware may be licensed as-is, or customized to the specific requirements of the licensee.

ITIL® Version 3

• ITIL® V3 Awareness
• ITIL® V3 Executive Awareness
• ITIL® V3 Strategy Workshop
• ITIL® V3 Foundation
• ITIL® V3 Foundation eLearning
  
  
• ITIL® V3 Foundation Bridging
• ITIL® V3 Foundation Bridging eLearning
  
  
• ITIL® V3 Managers Bridge

MOF

• MOF 4.0 Foundation
• MOF 4.0 Foundation eLearning
  
  
• MOF 4.0 Awareness

ITIL® Version 2 

• ITIL® V2 Awareness
• ITIL® V2 Executive Awareness
• ITIL® V2 Essentials
• ITIL® V2 Practitioner (Clustered Series)
• ITIL® V2 Practitioner Change Management
• ITIL® V2 Planning to Implement Service Management
• ITIL® V2 Managers

Pultorak courseware is governed by the following policies:

• Pultorak End User License Agreement (EULA)
• Courseware Order Processing and Fee Schedule
• ITIL® Examination Ordering Procedures

Please note that the purchase and use of Pultorak & Associates courseware does not automatically grant the user access to certification exams unless the purchaser is either an Accredited Training Organization through APMG, EXIN, ISEB, or LCS, or, is an Accredited Training Associate of Pultorak & Associates, and has accredited training staff through APMG, EXIN, ISEB, or LCS.

* For more information, to place an order or to speak to a
Pultorak Associate, call (206) 729-1107 or e-mail info@pultorak.com