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MOF's goal is to give guidance to IT organizations to help them create, operate, and support IT services while ensuring that the investment in IT delivers expected business value at an acceptable level of risk.
MOF's purpose is to create an environment where business and IT can work together toward operational maturity, using a proactive model that defines processes and standard procedures to gain efficiency and effectiveness. MOF promotes a logical approach to decision-making and communication and to the planning, deployment, and support of IT services.
MOF Executive Overview
(website)
This Microsoft white paper highlights the MOF design goals and provides an overview of the models used to manage IT operations management systems, emphasizing a process model, team model, and a risk management model. This provides a foundation for understanding the in-depth information provided by the remaining MOF white papers.
A Concise Introduction to MOF
(pdf, 98kb)
David Pultorak's chapter from the Guide to IT Service Management, Volume 1 published in 2002 by Addison Wesley presents the three MOF models (Process, Team, and Risk) as well as the relationship between MOF and ITIL®.
Introduction to MOF
(pdf, 2.5mb)
From David Pultorak, co-author of the popular MOF Pocket Guide, this document gives a discussion of MOF Essentials training to give you a jump-start in better operating your Microsoft platform. If your organization is counting on you to increase the security, availability, reliability and manageability of your Microsoft environments, you'll come away much better prepared than you were before.
An Introduction to IT Service Management, ITIL®, and MOF
(website)
This article by David Pultorak from Data Center Management Magazine introduces readers to IT service management and it's two most popular frameworks, the IT Infrastructure Library (ITIL®) and Microsoft Operations Framework (MOF).
Microsoft MOF 4.0
(website)
Get the core documents explaining what MOF is from Microsoft's official website.
Microsoft MOF 4.0 Job Aids
(website)
These job aids function as a companion to the guidance in MOF 4.0. They provide tools that help users directly apply this guidance to specific scenarios.
Microsoft MOF Community Forum
(website)
This site is where you can go for discussion of Service Management, MOF, ITIL, best-practices based frameworks, and the IT lifecycle on the Microsoft platform
Microsoft Change Request Management Template
(website)
The Change Request Management application template for Microsoft Windows SharePoint Services
3.0 helps users track risks associated with a design change.
Microsoft MOF Self-Assessment Tool 2.0
(website)
This tool will guide one through a series of questions to help evaluate recommendations for improving a Microsoft operational environment. One will be able to select from Service Management Functions (SMFs) that cover the four basic operational functions: Changing, Operating, Supporting, and Optimizing your Microsoft operational environment.
MOF Continuous Improvement Roadmap Toolkit
(website)
This toolkit helps make continuous improvement of IT services more actionable and achievable.
Windows Server System Reference Architecture
(website)
Windows Server System™ Reference Architecture empowers systems integrators and IT professionals with validated architectural guidance that establishes the Microsoft platform as the most trustworthy platform for business computing. The reference architecture enables best practice-based design of an IT infrastructure, which drives standardization across the platform by applying sound architectural principles around security, manageability and other factors to ensure a consistent approach to the definition of IT services.
Motion Lite
(website)
This article provides an introduction to the Motion Lite methodology for project prioritization and selection, using a case study to illustrate the applicability of the methodology.
For more information, including pricing, availability, and customized solutions for your organization, contact us at (206) 729-1107 or
info@pultorak.com
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