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Microsoft Operations Framework 4.0 released
May 01, 2008

Microsoft has just released the latest version of its IT Service Management framework called the Microsoft Operations Framework (MOF) 4.0.

MOF 4.0 applies service management concepts to the tasks and challenges IT professionals face every day. The guidance it provides puts IT professionals in the spotlight—it speaks to their needs and provides them with job aids to help them make sound decisions. MOF 4.0 features guidance specifically written to help CIOs, IT directors, IT managers, and IT professionals at all levels plan, deliver, operate, and manage IT services across the lifecycle.

Version 4.0 of MOF introduces a new structure that puts emphasis on outcomes, results, and roles in a format that is easy to reference. Because every group, team, and company is unique, the service management functions (SMFs) in MOF 4.0 are anchored by questions that support the decision-making process within an organization. This new, streamlined approach makes it possible to use either the entire framework or just one component of the framework to solve a particular problem..
MOF-4-diagram

The practical guidance in MOF 4.0 features processes; governance, risk, and compliance activities; management reviews; and best practices from Microsoft Solutions Framework (MSF). Finally, to ensure industry alignment, MOF 4.0 supports the best practices found in frameworks such as ITIL® as well as CoBIT and ISO 20000.

The new release of MOF offers concise, practical guidance across the IT lifecycle, but it doesn’t stop there. Another very important element of version 4.0 is the growing MOF online community. This is a platform where IT professionals can contribute their own relevant recommendations for achieving reliable and cost-effective IT services, while also benefitting from the contributions made by their peers. The online community can be accessed at http://forums.technet.microsoft.com/en/MOF4/threads.

Download Microsoft Operations Framework 4.0 at www.microsoft.com/MOF. 

Watch an interview of the MOF 4.0 team here:
http://edge.technet.com/Media/Announcing-MOF-40/

For more information, contact Vince Pultorak at 215.272.0647 or visit www.pultorak.com.

 

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