ITIL® Examination Ordering Procedures

  • Purpose: To provide Pultorak & Associates with the necessary information required to arrange proper scheduling for each examination session Pultorak will arrange with EXIN, APMG, or ISEB to have a proctor scheduled and to supervise all exams.

     
  • Completed exams are sealed by the proctor and returned to the certifying organization for scoring. Each candidate will be notified of their test results from the certifying organization, not Pultorak & Associates.
     
  • When: Examination requests should be received no later than 15 days prior to the intended examination date.
    IMPORTANT: EXAM REQUESTS MADE 9 BUSINESS DAYS PRIOR CAN NOT BE PROCESSED.

    NOTE: Service Manager Exams must be ordered 25 days in advance in ALL CIRCUMSTANCES.
     
  • Cancellation: If an exam order is canceled 15 days prior, there is no charge. Service Manager Exams cannot be canceled, refunded, or re-scheduled.
     
  • Fees for Exam Cancellation:
    15-9 days prior to the exam date: $150.00 Administration Fee
    8 days or less prior to the exam date: $600.00 Administration Fee
     
  • Changes: Once an exam request has been submitted, any additions to time, location, or changes in number of exams ordered will incur a $50.00 Administration fee as well as the fee for the exam itself.

For more information, including pricing, availability, and customized solutions for your organization, contact us at (206) 729-1107 or  info@pultorak.com
  

In this Section

Pultorak End User License Agreement (EULA)

Courseware Order Processing and Fee Schedule

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