ITIL® and MOF Resources

We frequently field inquiries about good service management resources, so we've assembled a collection of service management information and resources including documents, web sites, books, articles, and tools. The items found here represent those we believe to be the most relevant, helpful, and insightful to IT professionals contemplating, planning, or implementing service management initiatives.

• ITIL® Resources
• MOF Resources
• ITIL® V3 and MOF 4.0 Training and Certification FAQ
• MSF Resources
• ITSM on the Microsoft Platform
• ITSM in Complex Distributed Enterprises
• ITSM Podcasts
• Other Service Management Resources
• Organization and Process Improvement Resources

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