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Microsoft Releases Beta Guidance for IT Management Reviews and Service Mapping
March 31
, 2010
The Microsoft Operations Framework (MOF) team has released the MOF Management Reviews guide and the MOF Service Mapping guide, now available for download.
Download MOF Management Reviews:
http://go.microsoft.com/fwlink/?LinkId=186460
Download MOF Service Mapping:
http://go.microsoft.com/fwlink/?LinkId=186459
MOF Management Reviews will help organizations ensure that their technology services are on track to deliver expected business value. The management reviews in this document—Portfolio, Service Alignment, Project Plan Approved, Release Readiness, Operational Health, and Policy and Control—offer guidance to help management set goals, evaluate progress, and confirm results.
MOF Service Mapping—an extension of the Business/IT Alignment Service Management Function (SMF)— is intended to introduce the content, structure, development, usage, and benefits of service maps. Service maps are graphical representations of a technology service that illustrate the various components that rely on the successful delivery of that service.
While these are beta materials, you will find these early releases practical and based on established best practices. You can provide feedback on these and other beta release.
Join the Microsoft Operations Framework Beta today:
https://connect.microsoft.com/InvitationUse.aspx?ProgramID=1880&InvitationID=SAMI-HWK9-XB3Y&SiteID=14
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