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Practical, Up-to-Date and Thorough Advice for IT Systems Managers
April 05, 2010
Rich Schiesser has just released the second edition of his
IT Systems Management
book, which provides up-to-the-minute guidance on maintaining stable, responsive IT production environments. The book is unique in its comprehensiveness and practicality, featuring methods and examples drawn from decades of experience leading and consulting with the world’s most complex enterprise IT organizations, and covers all elements of success—and people, process, and technology—and all IT infrastructure environments, from mainframe data centers to web-enabled systems, client/server and mid-range platforms to wireless and VoIP networks.
Summary of IT Systems Management Second Edition
IT Systems Management Second Edition is an up-to-the-minute guide to maintaining stable, responsive IT production environments. IT system management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the world’s most complex enterprise IT organizations.
This thoroughly updated edition covers every systems management discipline, and all elements of success: people, process, and technology. Schiesser shows how to apply best-practice system management throughout all IT infrastructure environments, from mainframe data centers to web-enabled systems, client/server and mid-range platforms to wireless and VoIP networks.
Schiesser systematically addresses today’s most crucial issues, as well as emerging trends that will transform IT systems management. You’ll find an entirely new chapter on using IT Infrastructure Library (ITIL®) effectively, plus new coverage ranging from managing outsourced functions to efficiently delivering “ultra-speed” Internet connections. This edition includes more real-life examples throughout, and new interactive problems designed to give IT professionals even deeper insight.
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